Privacy Policy

Privacy Policy

Corinne Wieland GmbH operates the website corinnewieland.ch and is responsible for the collection, processing, and use of your personal data. Corinne Wieland GmbH is therefore also responsible for ensuring that all data processing complies with applicable law.

The protection of your personal data is of great importance to us. We take data protection seriously and ensure the security of your data. We comply with all applicable legal regulations, particularly the Swiss Federal Act on Data Protection (FADP) and its Ordinance (FADP-VO), as well as the provisions of the Telecommunications Act (TCA). Where applicable, we also observe the provisions of the General Data Protection Regulation (GDPR) of the European Union.

It is important to us that you know what personal data we collect from you, how it is collected, how this data is processed, and for what purposes. By using our website, you consent to all these data processing activities within the meaning of Art. 6 para. 1 lit. a GDPR. Therefore, please read the following information carefully.
 

I. What data do we process when you visit our website?

When you visit our website, our servers temporarily store every access in a log file. The following data is automatically collected:
• the IP address of the requesting computer
• the date and time of access
• the name and URL of the accessed file
• the website from which access originated
• your computer's operating system and the browser you use
• the country from which you accessed and the language settings of your browser
• the name of your Internet access provider
The collection and processing of this data are carried out to enable the use of our website (connection setup), to ensure system security and stability, for the optimization of our internet offering, and for internal statistical purposes. The IP address is used in particular to determine your country of residence and to make corresponding preset adjustments (e.g., language). The IP address is also stored to be able to respond appropriately to attacks on our network infrastructure. In all these purposes, we have a legitimate interest in this data collection and processing within the meaning of Art. 6 para. 1 lit. f GDPR.

Finally, we would like to point out that when you visit our website, we also use so-called cookies, tracking tools, and social media plug-ins (you can find more information on this in Sections V to VIII) and that collected data may be passed on to third parties and/or abroad (you can find more information on this in Sections IX and X).
 

II. What data do we process when you use our contact form?

You have the option to use a contact form on our website to get in touch with us. The entry of certain data is mandatory, while other data is optional:
• Salutation (mandatory)
• First and last name (mandatory)
• Address (Street, house number, city, postal code (optional)
• Phone number (optional)
• Email address (mandatory)
• Arrival and departure dates (mandatory)
We will mark the mandatory fields. If this information is not provided, it may hinder the provision of our services. Providing other information is voluntary and does not affect your use of our website. We use this data solely to be able to respond to your contact request in the best possible and personalized way. This also represents our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can object to this data processing at any time. This is explained in more detail in Section XIII.
 

III. What data do we process when you subscribe to our newsletter?

On our website, you have the option to subscribe to our newsletter. Registration is required for this. The following data must be provided during registration:
• Salutation (mandatory)
• First and last name (mandatory)
• Email address (mandatory)
This information is necessary for data processing. Furthermore, you can voluntarily provide additional data (date of birth and country). We process this data exclusively to personalize the information and offers sent to you and to better align them with your interests.

The use of corresponding services allows us to evaluate whether the emails with our newsletter have been opened. Furthermore, it can be used to record and evaluate the click behavior of newsletter recipients. We use this data for statistical purposes and to optimize the newsletter in terms of content and structure. This enables us to better tailor the information and offers in our newsletter to the individual interests of each recipient. The tracking pixel is deleted when you delete the newsletter. To prevent tracking pixels in our newsletter, please configure your email program so that HTML is not displayed in messages.

By registering, you grant us your consent for the processing of the provided data for the regular sending of the newsletter to the address you have provided and for the statistical analysis of usage behavior for newsletter optimization. This consent constitutes our legal basis for processing the mentioned personal data within the meaning of Art. 6 para. 1 lit. a GDPR. Furthermore, our legitimate interest lies in the aforementioned analysis purposes within the meaning of Art. 6 para. 1 lit. f GDPR.

At the end of each newsletter, there is a link via which you can unsubscribe from the newsletter at any time. You can unsubscribe from the entire newsletter or from specific channels. If you unsubscribe from the entire newsletter, all your related data will be deleted from our system.
 

IV. What happens to your data when you make a booking, order, or reservation with third parties via our website?

Our website offers various options for making bookings or reservations, requesting information material, or other services. These services are usually provided by third parties. To the extent required, the data collected will be forwarded to these third parties. This includes, for example, the following data:
• Salutation and/or company
• First and last name
• Address (Street, house number, postal code, city, country)
• Other contact details (email address, phone number)
• Credit card or other payment details
Mandatory entries are always marked as such. This is information required to provide the booking services. Providing other information is optional and does not affect your use of our website or the booking services. We would also like to point out that the data you enter is usually collected directly by the provider of a booking service, stored by them, and/or forwarded by us to them. If the provider of a booking service then processes the collected data independently, the data protection regulations of the respective provider apply, and we ask you to consult these as well. The legal basis for this data processing is the fulfillment of a contract within the meaning of Art. 6 para. 1 lit. b GDPR.
 

V. What of your data is collected and processed for advertising purposes?

In the following section, we would like to show you what data is collected and processed for advertising purposes and how this is done. All of these data processing activities are based on a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR, with our interest lying particularly in direct marketing and the analysis and evaluation of the use of our website. By using our website, you also grant us consent for these data processing activities within the meaning of Art. 6 para. 1 lit. a GDPR.
 

1. Creation of pseudonymized usage profiles

In order to provide you with personalized services and information on our website (on-site targeting), we use and analyze the data we collect about you when you visit the website. When processing this data, so-called cookies may also be used (more information on this in Section VI). The analysis of your user behavior can lead to the creation of a so-called usage profile. Usage data is only merged using pseudonyms, never with non-pseudonymized personal data.

To enable personalized marketing on social networks, we integrate remarketing pixels from Facebook and Twitter on the website. If you have an account with one of the social networks involved and are logged in at the time of your visit, this pixel will link your visit to your account. If you wish to prevent this linking, you must log out of your respective account before visiting the page. You can also make further advertising settings in your user profile on the respective social networks.
 

2. Retargeting

We use so-called retargeting technologies on the website. This involves analyzing your user behavior on our website to then offer you individually tailored advertising on partner websites. Your user behavior is recorded pseudonymously. Most re-targeting technologies work with so-called cookies (more information on cookies can be found in Section VI).

You can prevent retargeting at any time by rejecting or disabling the relevant cookies in your web browser's menu bar (more information on cookies can be found in Section VI). You can also request an opt-out for the aforementioned advertising and re-targeting tools via the Digital Advertising Alliance website at optout.aboutads.info.
 

VI. What are cookies and what are they used for?

Cookies are information files that your web browser automatically saves to your computer's hard drive when you visit our website. Cookies help us make your visit to our website easier, more pleasant, and more meaningful. For example, we use cookies to better tailor the displayed information, offers, and advertising to your individual interests. Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or that a notification always appears when you receive a new cookie. Deactivating cookies may, however, result in you not being able to use all the functions of our website.
 

VII. What are tracking tools and what are they used for?

On our website, we use various additional so-called tracking tools. These tracking tools monitor your browsing behavior on our website. This monitoring is for the purpose of needs-based design and continuous optimization of our website. In this context, pseudonymized usage profiles are created and cookies are also used.
 

VIII. Is collected data passed on to third parties?

We only pass on your personal data if you have expressly consented to it, if there is a legal obligation to do so, or if it is necessary for the enforcement of our rights, particularly for the enforcement of claims arising from the relationship between you and Corinne Wieland GmbH. Furthermore, we pass on your data to third parties insofar as this is necessary in the context of using the website for the provision of the services you request and for the analysis of your user behavior, as described above. To the extent necessary for the aforementioned purposes, the transfer may also take place abroad. If our website contains links to third-party websites, Corinne Wieland GmbH has no further influence on the collection, processing, storage, or use of personal data by the third party after clicking these links and, to the extent permitted by law, assumes no responsibility or liability for it.

Transfer in case of change of management or agency
If the management or agency of a vacation property is transferred to the owner or a manager appointed by them, at the owner's request or due to the termination of an agency contract, we may pass on the personal data required for the rental and care of the respective vacation property (in particular, name, address, email address, phone number, as well as information about previous stays and bookings) to the owner or the new management.

The transfer is made solely for the purpose of continuing the rental, guest care, and management of the respective vacation property. The recipient is obliged to process the received personal data exclusively for these purposes and in compliance with the applicable data protection regulations.

IX. Is data transferred abroad?

1. General

Corinne Wieland GmbH is entitled to transfer your personal data to third parties (i.e., commissioned service providers) abroad if this is necessary for the data processing described in this privacy policy. These third parties are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland or Europe, we will contractually ensure that the protection of your personal data is at all times equivalent to that in Switzerland or the EU.

2. Data transfers to the USA

For the sake of completeness, we would like to point out that there are surveillance measures by US authorities in the USA that generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, restriction, or exception based on the objective pursued and without an objective criterion that allows the access of US authorities to the data and their subsequent use to be limited to very specific, strictly defined purposes that justify the interference associated with both access to and use of this data. Furthermore, we would like to point out that there are no legal remedies in the USA that allow you to access data concerning you and to obtain its rectification or deletion, or that there is no effective judicial protection against general access rights of US authorities.

It is important to us to inform you about this legal and factual situation so that you can make an informed decision about consenting to the use of your data.
We would also like to inform users residing in an EU member state that, from the perspective of the European Union, the USA does not have an adequate level of data protection – among other things, due to the issues mentioned in this section.

To the extent that we have explained in this privacy policy that recipients of data (such as Google, Facebook, and Twitter) are based in the USA, we will ensure that your data is protected at an appropriate level by our partners, either through contractual agreements with these companies or by ensuring their certification under the EU-US Data Privacy Framework or under Standard Contractual Clauses (SCC).

X. Data security and confidentiality

We employ appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continuously improved in line with the current state of the art.
It is important that you always treat your payment information (especially credit card details) confidentially. We recommend closing the browser window when you have finished communicating with us, especially if you are sharing a computer with others.
We also take internal company data protection very seriously. Our employees and the service providers commissioned by us have been obliged by us to maintain confidentiality and to comply with data protection regulations.
 

XI. Data retention

We store personal data only for as long as it is necessary
• to use the tracking, advertising, and analysis services mentioned above within the scope of our legitimate interest;
• to perform the services you have requested or to which you have consented, to the extent mentioned above;
• to comply with our legal obligations.

Data related to the conclusion or fulfillment of a contract will be retained by us for a longer period, as we are obliged to do so by legal retention periods, for example, in accounting and tax law regulations. According to these regulations, business correspondence, concluded contracts, and booking documents must be kept for up to 10 years. If we no longer need this data to perform services for you, the data will generally be blocked. This means that the data may then only be used for accounting and tax purposes.
 

XII. Your rights

You have the right to receive information free of charge about the personal data we store about you upon request. In addition, you have the right to have incorrect data rectified and the right to have your personal data deleted, provided that this does not conflict with any legal retention obligation or a permissible basis that allows us to process the data. According to Articles 18 and 21 GDPR, you also have the right to request a restriction of data processing and to object to data processing. You also have the right to request the return of the data that you have provided to us (right to data portability). Upon request, we will also forward the data to a third party of your choice. You have the right to receive the data in a common file format.

If data processing is based on your consent, you can revoke this consent at any time.

You can reach us for the aforementioned purposes via the email address info@corinnewieland.ch. You can also inform us what should happen to your data after your death by giving us appropriate instructions. For the processing of your requests, we may, at our discretion, require proof of identity. When you contact us, we will endeavor to provide you with a response as quickly as possible and take the requested actions.

If you are resident in an EU country, you have the right to lodge a complaint with a data protection supervisory authority at any time.


Contact:

If you have any questions or concerns regarding the protection of your data by us, you can contact our data protection officer:

Corinne Wieland GmbH
Mirjam Meyer
Via da Marias 46, 7514 Sils/Segl Maria
m.meyer@corinnewieland.ch